Privacy Protection Document

jdby Privacy Policy

Q: How can I request deletion of my personal information?

You can contact support@jdby.run to request deletion of your personal information. There may be cases where immediate deletion is not possible due to legal obligations, but we will handle your request as quickly as we can.

This policy clearly explains how jdby honestly protects your personal information.

Last updated: 30 October 2026

Section 1

Introduction and Commitment

jdby is a football betting, live casino, and slots platform designed for players in Myanmar. We take the protection of your personal information seriously. This Privacy Policy ("Policy") describes what personal information we collect when you use the jdby platform (https://jdby.run) and the purposes for which it is collected.

By continuing to use the platform, you are considered to have agreed to the terms of this Policy. If you have read the Policy and do not agree, you may stop using the platform and contact us.

Section 2

Information We Collect

jdby collects the following categories of personal information in order to provide services and improve the platform.

2.1 — Information You Provide Directly

Name, date of birth, and email address provided when registering an account
Financial information related to deposits and withdrawals (such as account numbers and other details required by the payment provider)
Any communication records provided when contacting our Support team

2.2 — Information Collected Automatically

IP address and type of connected device (phone, computer)
Browser type and operating system (OS) version
Pages viewed, games played, and click-time records on the platform
Gameplay pattern data collected via cookies and similar technologies

2.3 — Information Received from Third Parties

We may receive payment confirmation data from payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay. This information is used solely to verify financial transactions.

Section 3

Information Usage

jdby uses your personal information strictly for the following purposes.

Account registration, identity verification, and security operations
To process deposits and withdrawals
To provide 24/7 player support
To notify you about bonuses, promotions, and VIP updates
To prevent fraudulent transactions and account hacking
To analyze and improve platform services
To comply with responsible gambling requirements
To resolve legal, regulatory, or judicial matters

We fully commit that your personal information will never be sold to third-party advertising providers, and will not be used for any purpose not stated in this policy.

Section 4

Cookies and Tracking Technology

The jdby platform uses cookies to improve its services and enhance the player experience.

4.1 — Types of Cookies Used

Essential Cookies: Required for account login, security checks, and core service functions — these cookies cannot be disabled.
Functional Cookies: To remember your language preference and settings.
Performance Cookies: To analyze platform usage patterns and improve our services.

You can manage cookies through your browser settings. However, please note that disabling essential cookies may affect certain platform functions.

Section 5

Data Sharing and Disclosure

jdby does not sell, rent, or trade your personal information to third parties. It may only be shared in the following circumstances.

5.1 — Service Providers

Companies that work with us on payment processing, server management, and security auditing are required to follow the terms of this policy and may only use your personal information for the purpose of the service they provide.

5.2 — Legal and Public Protection Purposes

Personal information may be disclosed to the relevant legal authorities if required by a court order, legal compliance obligations, or to protect the interests of our players or third parties.

5.3 — Business Transfers

In any event of a change in ownership of the jdby platform, we will ensure that only parties who maintain the protections set out in this policy may receive the transferred personal information.

Section 6

Personal Information Security

jdby has put in place technical and administrative safeguards to protect your personal information.

All personal information transfers are protected with SSL (Secure Socket Layer) encryption.
Data storage servers are protected with strong access controls.
Financial data is encrypted and stored by our payment technology providers.
Staff access to personal information is restricted to those who strictly need it.
Regular security audits are conducted and any vulnerabilities found are addressed immediately.

Please be aware, however, that no service provider can guarantee that internet transmissions are 100% secure. We also encourage you to set a strong password for your account and never share it with anyone.

Section 7

Personal Information Retention Period

jdby retains your personal information for as long as necessary to provide its services. After an account is closed, relevant financial records may be kept for as long as required by legal obligations and banking regulations.

After that period, personal information will be securely deleted or anonymized.

Section 8

Your Rights

As a jdby player, you have the following rights regarding your personal information.

Right to Access: You can request a copy of the personal information jdby holds about you.
Right to Rectification: You can request that any incorrect information be corrected.
Right to Erasure: You can request that your personal information be deleted, as long as doing so does not breach any legal obligations.
Right to Restriction: You can request that the use of your personal information be restricted under certain circumstances.
Right to Object: You can object to your personal information being used for direct marketing purposes.

To exercise any of these rights, contact us at [email protected]. We are available 24/7 via Live Chat and email and will assist you as quickly as possible.

Section 9

Child Protection

The jdby platform is open only to players aged 21+. If we find that we have stored personal information belonging to a person under 21, we will delete it immediately and close that account. To report this to us, contact [email protected].

Section 10

Policy Updates

jdby reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you clearly on the platform, and the "Last Updated" date at the top of this page will always reflect the latest revision. Continued use of the platform after any policy change will be taken as your acceptance of the updated policy.

Section 11

Contact Us

For any questions, requests, or formal notices relating to this Privacy Policy, please send them to jdby's designated data privacy contact address.

Email: [email protected]

We provide support in Myanmar language 24/7 via Live Chat and email. For any matters related to this policy, we will assist you as quickly as possible.

Privacy Policy — FAQ

jdby protects your personal information through SSL encryption, server access controls, financial data encryption, and regular security audits. Staff access is restricted to cases where it is strictly necessary.

No. jdby commits to never selling your personal information to third-party advertising providers or any external companies. It is shared only with companies that help deliver our services, and only to the extent needed.

You can contact [email protected] to request deletion of your personal information. There may be cases where immediate deletion is not possible due to legal obligations, but we will handle your request as quickly as we can.

We offer KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services for deposits and withdrawals. Financial information is encrypted and stored by our payment technology providers and is used only to verify transactions.

You can disable cookies through your browser settings. However, please note that disabling cookies that are essential for login and gameplay may affect certain platform features.

When the policy is updated, the "Last updated date" at the top of this page will change. For significant changes, a clear notice will be posted on the platform. Regular players will see the update the next time they log in.